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E-commerce

Securing E-commerce Shipments Against Tampering

Client Information

Industry
Logistics and Security Mailer Conversion
Company Size
200-300 employees
Location
Europe
* Client details anonymized for privacy.

A fast-growing logistics supplier adopted Senda destructive-bond PSA technology to create visible tamper evidence on courier bags and mailers.

Lab technician inspecting tamper-evident courier bags on a clean test bench.

At a Glance

  • 63% Pilferage Complaints Down
  • 100% Visible Tamper Evidence
  • 2 Weeks to Launch
Tamper-evident courier bag adhesive test

Destructive-bond validation on courier bag film structures.

The Challenge

Customers needed proof of tampering, not just stronger closure

The packaging supplier was fielding complaints from e-commerce brands who wanted opened parcels to be instantly visible at receipt.

  • Conventional closure systems could be peeled and resealed too easily.
  • Some competing PSAs lost aggression on recycled film content.
  • The supplier needed a fast qualification cycle for multiple bag formats.
THE SOLUTION

Destructive-bond PSA tuned for courier bags and tear-strip constructions

Senda screened peel, aging, and substrate tear behavior until the opening mode was clear and consistent across the customer main structures.

Products Used:

Commercialization path

1

Film compatibility screening

Virgin and recycled film laminations were tested for peel mode, cohesion, and contamination tolerance.

2

Abuse simulation

Packages were exposed to heat, compression, and repeated handling to confirm seal stability in the field.

3

Plant startup support

Senda helped dial in coat weight and release-liner handling to keep conversion efficient at launch.

Courier bag seam pulled open to show destructive tear evidence.

Security outcome

63%
Complaint Reduction

Pilferage-related complaints dropped after deployment.

100%
Visible Tamper Evidence

Opened bags showed a clear destructive opening signature.

2 weeks
Launch Window

The converter moved from trial approval to shipment quickly.

Related resources

Natalie Brooks, loss prevention manager, in a logistics fulfillment facility.
" After switching to Senda's courier bag adhesive, we cut tamper-related parcel claims by 30% and finally achieved visible film tear on every forced opening attempt across our high-value fulfillment lanes. "
Natalie Brooks
Loss Prevention Manager
FastTrack Logistics
Europe

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